Home
SV Control Panel reference
These reference pages help you understand the SV Control Panel.
Home page of the SV Control Panel
Use the Home page to access the basic tasks required to configure and use your system. You can click the interface icons to access the Config Tool, Security Desk, Server Admin, or Genetec™ Update Service applications.
Security Desk shortcuts in the SV Control Panel
Use the shortcuts to open the main tasks in the Security Desk application.

Introduction to your Streamvault appliance
Learn how to deploy your Streamvault appliance.
Getting started with SV Control Panel
Configure your Streamvault appliance to work with Security Center access control and video surveillance.
Getting started with Streamvault Maintenance plugin
Configure your Streamvault Maintenance plugin to work with Security Center.
SV Control Panel reference
These reference pages help you understand the SV Control Panel.
- Home page of the SV Control Panel
  Use the Home page to access the basic tasks required to configure and use your system. You can click the interface icons to access the Config Tool, Security Desk, Server Admin, or Genetec™ Update Service applications.
  - Config Tool shortcuts in the SV Control Panel
    Use the shortcuts to open the main tasks in the Config Tool application.
  - Security Desk shortcuts in the SV Control Panel
    Use the shortcuts to open the main tasks in the Security Desk application.
  - Server Admin in the SV Control Panel
    Use the Server Admin application to manually apply a license, or view and change the configuration of the server.
  - Genetec Update Service in the SV Control Panel
    Use the Genetec™ Update Service to help ensure that the software components on your appliance are up to date.
- Configuration page of the SV Control Panel
  Use the Configuration page of the SV Control Panel to modify general settings such as the network settings, System Availability Monitor settings, user accounts, and regional settings.
- CylancePROTECT page of the SV Control Panel
  Use the CylancePROTECT page to view information about Cylance and to choose the mode in which the Streamvault™ appliance communicates with the Cylance Console in the cloud.
- About page of the SV Control Panel
  Use the About page to view useful information if you require assistance with your Streamvault™ appliance. The About page includes license information, Software Maintenance Agreement (SMA) information, links to the Genetec™ Technical Assistance Portal (GTAP), and links to the product documentation.
Additional resources
Get more insight on your appliance.
Troubleshooting
Troubleshoot common issues that can occur.
Technical support
Genetec™ Technical Assistance Center (GTAC) assists customers with Streamvault issues related to software and hardware.
Glossary
Where to find product information
You can find our product documentation in the following locations:

Security Desk shortcuts in the SV Control Panel

2021-10-05

Use the shortcuts to open the main tasks in the Security Desk application.

The shortcuts that are available depend on the license options that you have.

Security Desk: Click the icon to open Security Desk.
Monitor entities: Click to open the Monitoring task to monitor system events in real-time.
Monitor alarms: Click to open the Alarm monitoring task to monitor and respond to active alarms, and view past alarms.
Troubleshoot access: Click to open the Access troubleshooter tool, to diagnose and access configuration problems.
Note: This shortcut is unavailable for systems running in Client mode.
Investigate video: Click to open the Archives task to search for video archives.
Note: This shortcut is unavailable for systems running in Client mode.
Investigate door activities: Click to open the Door activities task to investigate events at selected doors.
Note: This shortcut is unavailable for systems running in Client mode.