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SV Control Panel reference
These reference pages help you understand the SV Control Panel.
About page of the SV Control Panel
Use the About page to view useful information if you require assistance with your Streamvault™ appliance. The About page includes license information, Software Maintenance Agreement (SMA) information, links to the Genetec™ Technical Assistance Portal (GTAP), and links to the product documentation.
System information
Use the System section of the About page to display information about the system.

Introduction to your Streamvault appliance
Learn how to deploy your Streamvault appliance.
Getting started with SV Control Panel
Configure your Streamvault appliance to work with Security Center access control and video surveillance.
Getting started with Streamvault Maintenance plugin
Configure your Streamvault Maintenance plugin to work with Security Center.
SV Control Panel reference
These reference pages help you understand the SV Control Panel.
- Home page of the SV Control Panel
  Use the Home page to access the basic tasks required to configure and use your system. You can click the interface icons to access the Config Tool, Security Desk, Server Admin, or Genetec™ Update Service applications.
- Configuration page of the SV Control Panel
  Use the Configuration page of the SV Control Panel to modify general settings such as the network settings, System Availability Monitor settings, user accounts, and regional settings.
- CylancePROTECT page of the SV Control Panel
  Use the CylancePROTECT page to view information about Cylance and to choose the mode in which the Streamvault™ appliance communicates with the Cylance Console in the cloud.
- About page of the SV Control Panel
  Use the About page to view useful information if you require assistance with your Streamvault™ appliance. The About page includes license information, Software Maintenance Agreement (SMA) information, links to the Genetec™ Technical Assistance Portal (GTAP), and links to the product documentation.
  - License information
    Use the License section of the About page to display information about the license. The information that is displayed varies depending on your license options.
  - Software Maintenance Agreement information
    Use the SMA section of the About page to display information about Software Maintenance Agreement.
  - System information
    Use the System section of the About page to display information about the system.
  - Help information
    Use the Help section of the About page to access useful links to Genetec™ Technical Assistance Portal (GTAP) and product documentation.
Additional resources
Get more insight on your appliance.
Troubleshooting
Troubleshoot common issues that can occur.
Technical support
Genetec™ Technical Assistance Center (GTAC) assists customers with Streamvault issues related to software and hardware.
Glossary
Where to find product information
You can find our product documentation in the following locations:

System information

2018-04-13

Use the System section of the About page to display information about the system.

Manufacturer: Displays the manufacturer of the hardware.
Hardware model: Displays the hardware model.
Software revision: Displays the version or image of the software.
System ID: Displays the System ID number.
Show installed products: Click to display the software version of the Genetec™ components installed on the appliance.