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Introduction to your Streamvault appliance
Learn how to deploy your Streamvault appliance.
About Streamvault user accounts
There are two types of Streamvault™ user accounts: local administrator and local non-administrator. Depending on which type of user account you log on to the SV Control Panel with, you see only those features that are relevant to you.
Login information for default user accounts on a Streamvault appliance
The first time your Streamvault appliance starts, the Windows Admin and Operator user accounts are created. These accounts have different access rights, and default passwords. Server Admin also has a default password.

Introduction to your Streamvault appliance
Learn how to deploy your Streamvault appliance.
- Getting started with your Streamvault appliance
  You can deploy your Streamvault™ appliance with Security Center by following a sequence of steps.
- Default ports used by Streamvault
  The required network ports must be opened to allow the following Streamvault™ components to work correctly.
- About updating SV software in the SV Control Panel
  The Genetec™ Update Service (GUS) is integrated into the SV Control Panel to help ensure that the software components on your appliance are up to date.
- Connecting Streamvault appliance components
  To prepare your Streamvault™ appliance for use, you must connect the required peripherals (monitor, keyboard, and mouse), the optional peripherals, the network, and a power source.
- About Streamvault user accounts
  There are two types of Streamvault™ user accounts: local administrator and local non-administrator. Depending on which type of user account you log on to the SV Control Panel with, you see only those features that are relevant to you.
  - Login information for default user accounts on a Streamvault appliance
    The first time your Streamvault appliance starts, the Windows Admin and Operator user accounts are created. These accounts have different access rights, and default passwords. Server Admin also has a default password.
- Logging on to a Streamvault appliance
  The first time you start your Streamvault™ appliance, you’re prompted to change the default Admin password. Also change the default Operator password. You can then log on as either an Operator or Admin user.
- About the Streamvault service
  The Streamvault service is a Windows service that enables users to configure a Streamvault™ appliance, such as applying hardening profiles.
- About Streamvault hardening
  Hardening enhances the security of your Streamvault™ appliance by applying a specific set of security settings.
Getting started with SV Control Panel
Configure your Streamvault appliance to work with Security Center access control and video surveillance.
Getting started with Streamvault Maintenance plugin
Configure your Streamvault Maintenance plugin to work with Security Center.
SV Control Panel reference
These reference pages help you understand the SV Control Panel.
Additional resources
Get more insight on your appliance.
Troubleshooting
Troubleshoot common issues that can occur.
Technical support
Genetec™ Technical Assistance Center (GTAC) assists customers with Streamvault issues related to software and hardware.
Glossary
Where to find product information
You can find our product documentation in the following locations:

Login information for default user accounts on a Streamvault appliance

2024-12-17

The first time your Streamvault appliance starts, the Windows Admin and Operator user accounts are created. These accounts have different access rights, and default passwords. Server Admin also has a default password.

The following default passwords are for initial login. During setup, you create your own password for Config Tool and Security Desk.


Username	Default password	Access granted to	Access denied for
Admin	admin	Full system access: Windows: all system and administrative features Security Center SV Control Panel	Not applicable
Operator	operator	Recycle Bin Libraries My Computer C: drive SV Control Panel homepage, Configuration page Regional settings only, About page Server Admin: requires Admin password for full rights	Windows: shut down and restart System settings Video partition
Not applicable	genetecfactory	Server Admin	Note: This option is unavailable for Workstation appliances.

To change your Windows user account, client application, or Server Admin password, log on to the SV Control Panel using your Windows Admin user account. On the Security page, in the Credentials section, you can manage all your passwords.

Note: The Operator account isn’t created with a template. If you create a new user account, they won’t have the same restrictions by default.

Security Center Server Admin

Only Admin users can log on to Server Admin.
To log on from your local machine, click the Server Admin shortcut on your desktop.
To log on to Server Admin remotely, you need the server’s DNS name or IP address, the web server port, and the server password. When you enter the default password, you’re prompted to change it.

Important: To ensure the security of your system, immediately change all default passwords. Use industry best practices for creating strong passwords.