Default ports used by Streamvault

2024-06-05Last updated

The required network ports must be opened to allow the following Streamvault™ components to work correctly.

Streamvault Maintenance plugin required ports

The following table lists the ports that must be opened for inbound traffic so that the Streamvault™ Maintenance plugin can communicate with the Streamvault hardware.

Module Inbound port Port usage
Streamvault hardware monitor 65115 Used for communicating between Security Center and the Streamvault hardware's iDRAC baseboard management controller through the network.

Streamvault Control Panel required ports

The outbound traffic ports listed below must be opened to allow the Streamvault Control Panel components to connect to the Genetec™ cloud services.

Outbound port Port usage Destination URL
TCP 443 HTTPS communication with Genetec backup services svbackupservices.genetec.com

genetecbackupservice.blob.core.windows.net

CylancePROTECT required ports

The outbound traffic ports listed below must be opened to allow the CylancePROTECT desktop agent to communicate with the Genetec management console and receive agent updates.

Outbound port Port usage Destination URL
TCP 443 HTTPS communication in North America cement.cylance.com

data.cylance.com

protect.cylance.com

update.cylance.com

api.cylance.com

download.cylance.com

venueapi.cylance.com

TCP 443 HTTPS communication in Asia-Pacific Northeast cement-apne1.cylance.com

data-apne1.cylance.com

protect-apne1.cylance.com

update-apne1.cylance.com

api.cylance.com

download.cylance.com

venueapi-apne1.cylance.com

TCP 443 HTTPS communication in Asia-Pacific Southeast cement-au.cylance.com

cement-apse2.cylance.com

data-au.cylance.com

protect-au.cylance.com

update-au.cylance.com

api.cylance.com

download.cylance.com

venueapi-au.cylance.com

TCP 443 HTTPS communication in Central Europe cement-euc1.cylance.com

data-euc1.cylance.com

protect-euc1.cylance.com

update-euc1.cylance.com

api.cylance.com

download.cylance.com

venueapi-euc1.cylance.com

TCP 443 HTTPS communication in South America cement-sae1.cylance.com

data-sae1.cylance.com

protect-sae1.cylance.com

update-sae1.cylance.com

api.cylance.com

download.cylance.com

venueapi-sae1.cylance.com

TCP 443 HTTPS communication in GovCloud cement.us.cylance.com

data.us.cylance.com

protect.us.cylance.com

update.us.cylance.com

api.us.cylance.com

download.cylance.com

download.us.cylance.com

venueapi.us.cylance.com

Note: If you don't want to open the above outbound connections, CylancePROTECT can be switched to disconnected mode. In disconnected mode, CylancePROTECT receives agent updates from the Genetec™ Update Service (GUS).

For more information about the modes in which the Streamvault appliance communicates with Genetec management services, see CylancePROTECT page of the SV Control Panel.