Default ports used by Streamvault
The required network ports must be opened to allow the following Streamvault™ components to work correctly.
Streamvault Maintenance plugin required ports
The following table lists the ports that must be opened for inbound traffic so that the Streamvault™ Maintenance plugin can communicate with the Streamvault hardware.
| Module | Inbound port | Port usage |
|---|---|---|
| Streamvault hardware monitor | 65115 | Used for communicating between Security Center and the Streamvault hardware's iDRAC baseboard management controller through the network. |
SV Control Panel required ports
The outbound traffic ports listed below must be opened to allow the Streamvault Control Panel components to connect to the Genetec™ cloud services.
| Outbound port | Port usage | Destination URL |
|---|---|---|
| TCP 443 | HTTPS communication with Genetec backup services | svbackupservices.genetec.com genetecbackupservice.blob.core.windows.net |
CylancePROTECT required ports
The outbound traffic ports listed below must be opened to allow the CylancePROTECT desktop agent to communicate with the Genetec management console and receive agent updates.
| Outbound port | Port usage | Destination URL |
|---|---|---|
| TCP 443 | HTTPS communication in North America | cement.cylance.com data.cylance.com protect.cylance.com update.cylance.com api.cylance.com download.cylance.com venueapi.cylance.com |
| TCP 443 | HTTPS communication in Asia-Pacific Northeast | cement-apne1.cylance.com data-apne1.cylance.com protect-apne1.cylance.com update-apne1.cylance.com api.cylance.com download.cylance.com venueapi-apne1.cylance.com |
| TCP 443 | HTTPS communication in Asia-Pacific Southeast | cement-au.cylance.com cement-apse2.cylance.com data-au.cylance.com protect-au.cylance.com update-au.cylance.com api.cylance.com download.cylance.com venueapi-au.cylance.com |
| TCP 443 | HTTPS communication in Central Europe | cement-euc1.cylance.com data-euc1.cylance.com protect-euc1.cylance.com update-euc1.cylance.com api.cylance.com download.cylance.com venueapi-euc1.cylance.com |
| TCP 443 | HTTPS communication in South America | cement-sae1.cylance.com data-sae1.cylance.com protect-sae1.cylance.com update-sae1.cylance.com api.cylance.com download.cylance.com venueapi-sae1.cylance.com |
| TCP 443 | HTTPS communication in GovCloud | cement.us.cylance.com data.us.cylance.com protect.us.cylance.com update.us.cylance.com api.us.cylance.com download.cylance.com download.us.cylance.com venueapi.us.cylance.com |
| TCP 443 | HTTPS communication to activate Cylance after reinstallation | svservices.genetec.com |
For more information about the modes in which the Streamvault appliance communicates with Genetec management services, see Security page of the SV Control Panel.