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Introduction to your Streamvault appliance
Learn how to deploy your Streamvault appliance.
About Streamvault hardening
Hardening enhances the security of your Streamvault™ appliance by applying a specific set of security settings.
Appliances with hardening management capabilities
Only those appliances with the Streamvault™ service have hardening management capabilities. The appliance type and image determine whether the Streamvault service is available.

Introduction to your Streamvault appliance
Learn how to deploy your Streamvault appliance.
- Getting started with your Streamvault appliance
  You can deploy your Streamvault™ appliance with Security Center by following a sequence of steps.
- Default ports used by Streamvault
  The required network ports must be opened to allow the following Streamvault™ components to work correctly.
- About updating SV software in the SV Control Panel
  The Genetec™ Update Service (GUS) is integrated into the SV Control Panel to help ensure that the software components on your appliance are up to date.
- Connecting Streamvault appliance components
  To prepare your Streamvault™ appliance for use, you must connect the required peripherals (monitor, keyboard, and mouse), the optional peripherals, the network, and a power source.
- About Streamvault user accounts
  There are two types of Streamvault™ user accounts: local administrator and local non-administrator. Depending on which type of user account you log on to the SV Control Panel with, you see only those features that are relevant to you.
- Logging on to a Streamvault appliance
  The first time you start your Streamvault™ appliance, you’re prompted to change the default Admin password. Also change the default Operator password. You can then log on as either an Operator or Admin user.
- About the Streamvault service
  The Streamvault service is a Windows service that enables users to configure a Streamvault™ appliance, such as applying hardening profiles.
- About Streamvault hardening
  Hardening enhances the security of your Streamvault™ appliance by applying a specific set of security settings.
  - Appliances with hardening management capabilities
    Only those appliances with the Streamvault™ service have hardening management capabilities. The appliance type and image determine whether the Streamvault service is available.
Getting started with SV Control Panel
Configure your Streamvault appliance to work with Security Center access control and video surveillance.
Getting started with Streamvault Maintenance plugin
Configure your Streamvault Maintenance plugin to work with Security Center.
SV Control Panel reference
These reference pages help you understand the SV Control Panel.
Additional resources
Get more insight on your appliance.
Troubleshooting
Troubleshoot common issues that can occur.
Technical support
Genetec™ Technical Assistance Center (GTAC) assists customers with Streamvault issues related to software and hardware.
Glossary
Where to find product information
You can find our product documentation in the following locations:

Appliances with hardening management capabilities

2024-12-20

Only those appliances with the Streamvault™ service have hardening management capabilities. The appliance type and image determine whether the Streamvault service is available.

The table below outlines which appliances have the Streamvault service and which ones don't.


Appliance type	Image versions with the Streamvault service	Image versions without the Streamvault service
All-in-one	11.2024.2	16 17 18 19
SVW	11.2024.2	0010.4 0011.2 0012.2 0013.2
SVA	11.2024.2	0010.4 0011.2 0012.2 0013.2
SVR	10.2021.2 11.2024.2	0012.2.X
Other Streamvault appliances	WS.2022.1	2016.1.B 2016.1.C 2019.1 2019.4.C 2022.1.C

Note: For information on finding the image version of your appliance, see Finding the system ID and image version of a Streamvault appliance.