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Changing the default iDRAC password
If your Streamvault™ appliance supports iDRAC, it's recommended that you immediately change the default iDRAC password for the root user to prevent unauthorized access to your appliance.

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Get more insight on your appliance.
- Product warranty for your Streamvault appliance
  Your Streamvault™ appliance is covered by a 3-year standard hardware and software warranty, with an optional 2-year extension.
- Configuring the BIOS password
  To protect the data on your Streamvault™ appliance from unauthorized access, you must set a BIOS password.
- Changing the default iDRAC password
  If your Streamvault™ appliance supports iDRAC, it's recommended that you immediately change the default iDRAC password for the root user to prevent unauthorized access to your appliance.
- Adding a new iDRAC user with administrator privileges
  The iDRAC root user is well known and using it presents security risks, even if you’ve changed the default password. Therefore, it's recommended that you add a new user with administrator privileges to access iDRAC.
- Disabling the iDRAC root user
  If you created a new iDRAC user with administrator privileges, disable the root user to ensure that no one can log in with that username.
- Re-imaging a Streamvault appliance
  To re-image a Streamvault™ appliance, you need its Microsoft Certificate of Authenticity (COA) to determine which image can be used with the appliance. Each Streamvault appliance has a COA label affixed to it, which indicates the edition of Windows running on the appliance.
- Finding the system ID and image version of a Streamvault appliance
  When contacting the Genetec™ Technical Assistance Center (GTAC), you need the System ID and the image version of the Genetec™ software installed on the appliance.
- Allowing file sharing on a Streamvault appliance
  To share the files and folders on your appliance with people in your network, you must enable file sharing in the SV Control Panel.
- Allowing Remote Desktop connections to a Streamvault appliance
  To control an appliance from any computer or virtual machine on the network, you must first enable remote access on the appliance.
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Changing the default iDRAC password

2025-06-02

If your Streamvault™ appliance supports iDRAC, it's recommended that you immediately change the default iDRAC password for the root user to prevent unauthorized access to your appliance.

Procedure

Launch the Microsoft Edge web browser and go to https://idrac.local.
On the Integrated Remote Access Controller login page, use the default username and password to log in:
- Under Username, enter root.
- Under Password, enter the password located on the Service Tag on your appliance.
Once logged in, you're prompted to configure a new password for the root user. Select Change Default Password, enter and confirm the new password, and click Continue to save your changes.

After you finish

In addition to changing the default password for the root user, it's recommended that you create an alternate iDRAC user with administrative privileges and disable the root user. For more information, see Adding a new iDRAC user with administrator privileges.