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SV Control Panel reference
These reference pages help you understand the SV Control Panel.
About page of the SV Control Panel
Use the About page to view useful information if you require assistance with your Streamvault™ appliance. The About page includes license information, Software Maintenance Agreement (SMA) information, links to the Genetec™ Technical Assistance Portal (GTAP), and links to the product documentation.
License information
Use the License section of the About page to display information about the license. The information that is displayed varies depending on your license options.

Introduction to your Streamvault appliance
Learn how to deploy your Streamvault appliance.
Getting started with SV Control Panel
Configure your Streamvault appliance to work with Security Center access control and video surveillance.
Getting started with Streamvault Maintenance plugin
Configure your Streamvault Maintenance plugin to work with Security Center.
SV Control Panel reference
These reference pages help you understand the SV Control Panel.
- Home page of the SV Control Panel
  Use the Home page of the SV Control Panel to access the basic tasks that are required to configure and use your system. You can click the interface icons to access the Config Tool, Security Desk, Server Admin, or Genetec™ Update Service applications.
- Configuration page of the SV Control Panel
  Use the Configuration page of the SV Control Panel to modify general settings such as the network settings, System Availability Monitor settings, user accounts, and regional settings.
- CylancePROTECT page of the SV Control Panel
  Use the CylancePROTECT page to view information about Cylance and to choose the mode in which the Streamvault™ appliance communicates with the Cylance Console in the cloud.
- About page of the SV Control Panel
  Use the About page to view useful information if you require assistance with your Streamvault™ appliance. The About page includes license information, Software Maintenance Agreement (SMA) information, links to the Genetec™ Technical Assistance Portal (GTAP), and links to the product documentation.
  - License information
    Use the License section of the About page to display information about the license. The information that is displayed varies depending on your license options.
  - Software Maintenance Agreement information
    Use the SMA section of the About page to display information about the Software Maintenance Agreement.
  - System information
    Use the System section of the About page to display information about the system.
  - Help information
    Use the Help section on the About page to access useful links to the Genetec™ Technical Assistance Portal (GTAP) and product documentation.
Additional resources
Get more insight on your appliance.
Troubleshooting
Troubleshoot common issues that can occur.
Technical support
Genetec™ Technical Assistance Center (GTAC) assists customers with Streamvault issues related to software and hardware.
Glossary
Where to find product information
You can find our product documentation in the following locations:

License information

2024-06-06

Use the License section of the About page to display information about the license. The information that is displayed varies depending on your license options.

Expiration date: Displays when your Security Center license expires.
Access control: Displays whether or not access control features are supported.
Number of readers: Displays how many readers are supported on your system.
Number of cardholders: Displays how many cardholders are supported on your system.
Video: Displays whether or not video features are supported.
Number of cameras: Displays how many cameras are supported on your system.
Show full license: Click to display more license information.

This section is unavailable for systems running on an expansion server or in Client mode.