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Getting started with Streamvault Maintenance plugin
Configure your Streamvault Maintenance plugin to work with Security Center.
Downloading and installing the plugin
To integrate the Streamvault™ Maintenance plugin into Security Center, you must install the plugin on a Directory server, the Streamvault™ servers you want to monitor, and on all client workstations from which you want to configure the plugin.

Introduction to your Streamvault appliance
Learn how to deploy your Streamvault appliance.
Getting started with SV Control Panel
Configure your Streamvault appliance to work with Security Center access control and video surveillance.
Getting started with Streamvault Maintenance plugin
Configure your Streamvault Maintenance plugin to work with Security Center.
- About the Streamvault Maintenance plugin
  The Streamvault™ Maintenance plugin is used to monitor the health of your Streamvault™ appliances and ensure you receive notifications when problems occur.
- Downloading and installing the plugin
  To integrate the Streamvault™ Maintenance plugin into Security Center, you must install the plugin on a Directory server, the Streamvault™ servers you want to monitor, and on all client workstations from which you want to configure the plugin.
- Genetec Streamvault privileges
  To use the Hardware monitor and Manager tasks associated with the Streamvault™ appliance, user accounts must be assigned the required privileges.
- Creating the plugin role
  Before you can configure and use the plugin, you must create the Streamvault™ Maintenance plugin role in Config Tool.
- Configuring a Streamvault hardware monitor entity
  You can configure a Streamvault™ hardware monitor entity to monitor the health of a Streamvault™ appliance and set up notifications to be raised when problems occur.
- Configuring a Streamvault manager entity
  You can configure a Streamvault™ manager entity to control the alert configurations of a group of Streamvault™ hardware monitors from a single location. You can also set up notifications to be raised when problems occur. Using the Streamvault manager entity is optional.
- About the Streamvault plugin Management tab
  The Management tab displays an iDRAC web page through which you can configure and manage your iDRAC server credentials. You can also find more information about your iDRAC server and configure other options that aren't available through the Streamvault™ plugin user interface.
- Reviewing Streamvault appliance health
  Use the Streamvault™ Hardware task to view a list of health issues affecting your Streamvault appliances.
- Report pane columns for the Streamvault hardware task
  After generating a report, the results of your query are listed in the report pane. This section lists the columns available for the Streamvault™ hardware task.
- Creating event-to-actions for Streamvault health events
  Using an event-to-action, you can trigger actions to occur when a Streamvault™ hardware issue is detected.
SV Control Panel reference
These reference pages help you understand the SV Control Panel.
Additional resources
Get more insight on your appliance.
Troubleshooting
Troubleshoot common issues that can occur.
Technical support
Genetec™ Technical Assistance Center (GTAC) assists customers with Streamvault issues related to software and hardware.
Glossary
Where to find product information
You can find our product documentation in the following locations:

Downloading and installing the plugin

2024-06-06

To integrate the Streamvault™ Maintenance plugin into Security Center, you must install the plugin on a Directory server, the Streamvault™ servers you want to monitor, and on all client workstations from which you want to configure the plugin.

Before you begin

Make sure that a compatible version of Security Center is installed. For information, see Supported plugins in Security Center on the TechDoc Hub.

What you should know

Best Practice: Install the Streamvault role on every server that you need to monitor.
Important: Ensure each server's iDRAC module is connected to your network and can communicate with the host system. By default, the iDRAC module shares the same LAN port as the host system and is configured to get an IP address by using DHCP.
Important: Before proceeding, ensure that the iDRAC module is updated to firmware 6.00 or later, and that the server BIOS is updated to the latest version.
The plugin is supported only on servers running the Security Center server software.
Note: The Streamvault Maintenance plugin comes pre-installed on all compatible Streamvault servers. Because of this, most users only need to create the roles and entities in Security Center. If your server was shipped before the plugin was made available, or if it was uninstalled, follow these steps to install.

Procedure

Open the GTAP Product Download page.
Under Download Finder, select your version of Security Center.
From the Genetec Plugins section, download the package for your product.
Run the .exe file, and then unzip the file.
By default, the file is unzipped to C:\Genetec.
Open the extracted folder, right-click the setup.exe file, and click Run as administrator.
Follow the installation instructions.
On the Installation Wizard Completed page, click Finish.

Important: The Restart Genetec™ Server option is selected by default. You can clear this option if you don't want to restart the Genetec™ Server immediately. However, you must restart the Genetec Server to complete the installation.
Close, and then open, any instances of Config Tool and Security Desk.