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SV Control Panel reference
These reference pages help you understand the SV Control Panel.
Configuration page of the SV Control Panel
Use the Configuration page of the SV Control Panel to modify general settings such as the network settings, System Availability Monitor settings, user accounts, and regional settings.
Backup and restore
Use the Backup/Restore Directory and configurations section on the Configuration page to access the Backup wizard and Restore wizard.

Introduction to your Streamvault appliance
Learn how to deploy your Streamvault appliance.
Getting started with SV Control Panel
Configure your Streamvault appliance to work with Security Center access control and video surveillance.
Getting started with Streamvault Maintenance plugin
Configure your Streamvault Maintenance plugin to work with Security Center.
SV Control Panel reference
These reference pages help you understand the SV Control Panel.
- Home page of the SV Control Panel
  Use the Home page of the SV Control Panel to access the basic tasks that are required to configure and use your system. You can click the interface icons to access the Config Tool, Security Desk, Server Admin, or Genetec™ Update Service applications.
- Configuration page of the SV Control Panel
  Use the Configuration page of the SV Control Panel to modify general settings such as the network settings, System Availability Monitor settings, user accounts, and regional settings.
  - General information settings
    Use the General information section of the Configuration page to change general settings such as the name of your Streamvault™ appliance.
  - Network settings
    Use the Network section of the Configuration page to change network settings such as the IP address of your Streamvault™ appliance.
  - System Availability Monitor settings
    Use the System Availability Monitor section of the Configuration page to configure the settings for the System Availability Monitor Agent on your Streamvault™ appliance. For example, setting the data collection method and activating the Agent.
  - Feature information
    Use the Features section of the Configuration page to display and activate the additional features you purchased.
  - Security
    Use the Security section of the Configuration page to change user account and system security settings for your Streamvault™ appliance.
  - Regional settings
    Use the Regional settings section on the Configuration page to change the language settings of your system keyboard layout.
  - Backup and restore
    Use the Backup/Restore Directory and configurations section on the Configuration page to access the Backup wizard and Restore wizard.
  - Archiver Roles and Partitions
    Use the Archiver Roles and Partitions section on the Configuration page to extend the maximum number of cameras supported in your system.
- CylancePROTECT page of the SV Control Panel
  Use the CylancePROTECT page to view information about Cylance and to choose the mode in which the Streamvault™ appliance communicates with the Cylance Console in the cloud.
- About page of the SV Control Panel
  Use the About page to view useful information if you require assistance with your Streamvault™ appliance. The About page includes license information, Software Maintenance Agreement (SMA) information, links to the Genetec™ Technical Assistance Portal (GTAP), and links to the product documentation.
Additional resources
Get more insight on your appliance.
Troubleshooting
Troubleshoot common issues that can occur.
Technical support
Genetec™ Technical Assistance Center (GTAC) assists customers with Streamvault issues related to software and hardware.
Glossary
Where to find product information
You can find our product documentation in the following locations:

Backup and restore

2024-06-06

Use the Backup/Restore Directory and configurations section on the Configuration page to access the Backup wizard and Restore wizard.

Backup and restore is an SV Control Panel feature. It allows you to securely back up your Directory database and configuration files, and later restore them to the same System ID. Backup and restore can be used in the event of a system failure or hardware upgrade. This feature doesn’t back up your license file, video archives, or other databases.

This section is unavailable for systems running on an expansion server or in Client mode.

Backup wizard: Click Backup wizard to create a backup of your Directory database and configuration files.
Restore Wizard: Click Restore Wizard to restore a backup of your Directory database and configuration files to your system.

Important: You need to open the required port to ensure that the Backup/Restore Directory and configurations feature can communicate with the SV Control Panel. For more information, see Default ports used by Streamvault.