Backing up your Directory database

2024-06-06Last updated

You can use backup and restore to safely back up your Directory database and configuration files. Backup and restore makes configuring your system easier after a hardware upgrade and can restore your configurations after a system failure.

Before you begin

Make sure of the following:
  • Security Center 5.9 or later is installed.
  • Genetec™ Server is running.
  • You have a valid and active license.

What you should know

  • Easily back up your files to the cloud or locally using the Backup wizard. If you are backing up files to the cloud, the five most recent backups are kept.
  • Only administrators can perform a backup, and all backups to the cloud must be authenticated.

Procedure

  1. In the SV Control Panel, click the Configuration tab.
  2. Under Backup/Restore Directory and configurations, click Backup wizard > Next .
  3. On the Backup method page, select either Cloud or Local, and then click Next.
    • If you selected Cloud, do the following:
      1. On the Authentication page, enter either your System ID or GTAP credentials to authenticate the backup.
        Note: After you have entered your credentials the first time, you won’t be asked again for future backups.
      2. On the Security page, select one of the following two options:
        Let Genetec manage my security
        You don't need to provide a password. The backup cloud service from Genetec Inc. encrypts your data.
        Use my own password
        Create and remember your own password to use later for the encryption of your backup files.
        Important: If you lose or forget your password, Genetec Inc. cannot recover the lost password.
    • If you selected Local, do the following:
      1. On the Destination folder page, enter a name for the backup and navigate to the folder where you want to store the backup.
      2. On the Security page, create a password to encrypt your backup file. You can also select Do not encrypt my backup, although it's not recommended.
  4. Follow the rest of the steps in the wizard to complete your backup.