Restoring your Directory database

2024-06-06Last updated

If you backed up your Directory database and configuration files by using backup and restore in the SV Control Panel, you can restore your backup files to the same System ID. Backup files can be restored in the event of a system failure or hardware upgrade.

Before you begin

Make sure of the following:
  • Security Center 5.9 or later is installed.
  • Genetec™ Server is running.
  • You have a valid and active license.

What you should know

  • If you backed up your files to the cloud, you can restore any of the last five backups to the same System ID.
  • If you backed up your files locally, you can restore any of your backups to the same System ID.
  • If you created your own password for your encrypted backup files during the backup process, you need it to restore your files.

Procedure

  1. In the SV Control Panel, click the Configuration tab.
  2. Under Backup/Restore Directory and configurations, click Restore wizard > Next .
  3. On the Restore method page, select either Cloud or Local.
    If you selected Cloud, on the Authentication page, enter either your System ID or GTAP credentials, depending on which one you used to authenticate the backup. If you use your GTAP credentials, an activation code is sent to your email.
  4. On the Backup selection page, select the file you want to restore to your system.
  5. On the Restore page, if you chose to create a password during the backup process, you must enter your password here.
  6. Follow the rest of the steps in the wizard to complete the restore process.