Resetting the software image on a Streamvault workstation or server appliance

After you have prepared a bootable USB key that has the required Streamvault™ software image, you can use it to reset the software image on a workstation or server appliance.

1. Shut down the appliance.
2. Insert the bootable USB key that you created into a USB port.
3. Power on the Streamvault appliance.
4. When prompted, press F12.
   The Boot Manager opens. Click One-shot UEFI Boot Menu.
5. Select your USB drive, and then press Enter.
   • If you have a workstation manufactured with Windows 10 or Windows 11 non-LTSC or a server with SQL Server Standard or Enterprise, the Streamvault factory reset utility opens.
   • If you have a workstation manufactured with Windows 11 LTSC or a server with Windows Server 2022 and SQL Server Express manufactured in July 2025 and later, the Windows Setup wizard opens.
6. Reset the software image using the tool that applies to your workstation or server:
   • Streamvault factory reset utility
   • Windows Setup wizard

1. Click Factory reset OS (C:).
   
   A Command Prompt opens and the Streamvault factory reset utility analyzes the system to detect the system (OS) drive.
2. In the Command Prompt, type Yes to confirm that the correct hard drive was detected, and then press Enter to start the factory reset.
   Important:

   Do not interrupt, shut down, or reboot the workstation during the re-imaging process. It might take up to 20 minutes, depending on the speed of your USB key.
3. After the factory reset is complete, press Enter when prompted to reboot the workstation.
4. Remove the USB key from the USB port.
   The workstation is now reset to its default state.

1. On the Select language settings screen, select your preferred language and time settings and click Next.
2. On the Select keyboard settings screen, select your preferred keyboard and click Next.
3. On the Select setup option screen, select Install Windows X, where X stands for the Windows version you're installing. Acknowledge that your files, apps, and settings will be deleted and click Next.
   Note:

   The video archives stored on the secondary video disk aren't affected. Only the files on the OS disk are deleted.

   

4. On the Product key screen, do one of the following:
   • If the appliance is connected to the internet, click I don't have a product key to continue. The appliance automatically retrieves its activation data from Microsoft.
   • If the appliance isn't connected to the internet, enter the license key that is located on the Certificate of Authenticity (COA) label affixed on your appliance and click Next.

   

5. On the Applicable notices and license terms screen, read the license terms and click Accept.

   

6. On the Select location to install Windows X screen, delete the primary, system, and MSR (if applicable) partitions on the OS disk.
   Only unallocated space will remain on the OS disk, and the Windows setup wizard will automatically recreate the deleted partitions during the installation process.

   CAUTION:

   The primary partition on the OS disk is typically less than 1 TB in size. Do not delete the primary partition on the video storage disk, which stores your video archives.

   

7. Select the unallocated space on the OS disk and click Next.

   

8. On the Ready to install screen, click Install.

   

9. When the installation is complete, the system reboots to Windows and a script automatically runs to finalize the installation. When the script has finished running, restart the appliance.