Home
Getting started with SV Control Panel
Configure your Streamvault appliance to work with Security Center access control and video surveillance.
Encrypting the OS drive
To keep your Streamvault™ appliance and Windows administrator password secure, you must encrypt the OS drive (C:) with BitLocker.

Introduction to your Streamvault appliance
Learn how to deploy your Streamvault appliance.
Getting started with SV Control Panel
Configure your Streamvault appliance to work with Security Center access control and video surveillance.
- About the SV Control Panel
  The SV Control Panel is a user interface application that you can use to configure your Streamvault™ appliance to work with Security Center access control and video surveillance.
- Activating your Security Center license on an appliance
  The Streamvault Control Panel activation wizard helps you activate your Security Center license on your Streamvault™ appliance.
- Activating a license manually from Server Admin
  If your Streamvault™ appliance doesn’t have internet access, you must activate your Security Center license manually from Server Admin.
- Activating System Availability Monitor
  To monitor your system availability and health issues on GTAP, you can set System Availability Monitor to collect data about your appliance, and send it to Health Monitoring Services.
- Enabling Security Center video and access control features
  The Security Center installer assistant wizard guides you through setting up the main features of video management and access control.
- About the Unit enrollment tool
  Unit enrollment is a tool that you can use to discover IP units (video and access control) connected to your network, based on their manufacturer and network properties (discovery port, IP address range, password, and so on). After you discovered a unit, you can add it to your system.
- Configuring default camera settings
  From the Camera default settings, you can modify the default recording and video quality settings applied to all cameras controlled by the Archiver. Initially, these settings are configured on the Camera quality settings page in the Security Center installer assistant.
- Creating custom recording schedules
  Create custom recording schedules from the Security Center installer assistant to have cameras record in different recording modes for a specific time range.
- About backup and restore
  Using the SV Control Panel, you can securely back up your Directory database and configuration files. Later, you can restore them to the same System ID in the event of a system failure or hardware upgrade.
- Choosing the method for creating Archiver roles and partitions
  To set up your appliance for the expected number of cameras and bandwidth usage, you need to create enough Archiver roles. Depending on the type and state of your appliance, you can choose between two methods.
- Encrypting the OS drive
  To keep your Streamvault™ appliance and Windows administrator password secure, you must encrypt the OS drive (C:) with BitLocker.
  - Creating a recovery key
    If you encrypted the OS drive on your Streamvault™ appliance with BitLocker but didn't save a recovery key, you can create one with Windows BitLocker Drive Encryption.
- Collecting support logs
  The Genetec™ Technical Assistance Center (GTAC) can use your Streamvault™ logs and other application logs to troubleshoot issues on your appliance. You can download these support logs from the SV Control Panel.
Getting started with Streamvault Maintenance plugin
Configure your Streamvault Maintenance plugin to work with Security Center.
SV Control Panel reference
These reference pages help you understand the SV Control Panel.
Additional resources
Get more insight on your appliance.
Troubleshooting
Troubleshoot common issues that can occur.
Technical support
Genetec™ Technical Assistance Center (GTAC) assists customers with Streamvault issues related to software and hardware.
Glossary
Where to find product information
You can find our product documentation in the following locations:

Encrypting the OS drive

2025-05-23

To keep your Streamvault™ appliance and Windows administrator password secure, you must encrypt the OS drive (C:) with BitLocker.

Before you begin

When the OS drive is encrypted with BitLocker, the decryption key is saved on a Trusted Platform Module (TPM) chip located on the system board of the Streamvault appliance. If the OS drive were to be removed or the system board replaced, the information on the OS drive would be lost. The OS drive wouldn’t be able to access the decryption key on the TPM. You can create a recovery key that can be used to decrypt the drive in these scenarios. Without a recovery key, the appliance must be re-imaged and the software re-installed.

The storage disk is primarily used for storing video archives and isn’t encrypted with BitLocker. You can use Security Center features to encrypt video archives at rest.

Note:

The BitLocker feature is available as of SV Control Panel 3.2. The feature also introduces a hardening profile update for appliances with hardening management capabilities. You can get this update by downloading the Streamvault service from the Genetec™ Update Service (GUS) or GTAP. To fully benefit from the BitLocker feature, we encourage you to both encrypt the OS drive and apply the hardening profile update, if applicable.

Procedure

In the SV Control Panel, click the Security tab.
In the BitLocker section, click Protect next to the OS drive field.

Note:
If the OS drive is already encrypted, the Protect button is replaced by a Protected status.
When asked if you want to turn on BitLocker, click Yes.
The OS drive is encrypted, the decryption key is saved on the TPM, and a recovery key is created. By default, the recovery key is saved on a fixed data drive. If no fixed data drive exists, such as on a workstation, the recovery key is saved on a USB key.
Important:
If you save the recovery key on a fixed data drive, ensure that you move the key to a secure location and delete it from the appliance.
(Optional) If there’s no fixed data drive or USB key, you can choose whether to proceed with the encryption without creating a recovery key. Do one of the following:
- Click Yes to continue without creating a recovery key.
- Click No to cancel the encryption.
Note:
If you choose not to create a recovery key, you can create one later. For more information, see Creating a recovery key.